Question 1

What is download speed?

Accepted Answer

Download speed measures how fast information can transfer to you. It affects things like how long it takes to download large files, update games, or show pages with lots of photos. Download speed is measured in megabits per second (Mbps). One gigabit is 1000 Mbps, two gigabits is 2000 Mbps.

Question 2

What is upload speed?

Accepted Answer

Upload speed measures how fast information can transfer from you. It affects things like how you appear on video calls, how fast you can upload files to the cloud, and how long it takes to add attachments to emails. Upload speed is measured in megabits per second (Mbps).

Question 3

What should my internet speed be?

Accepted Answer

When you get 1 or 2 Gig internet, your internet speeds have the capability of 1000-2000 Mbps. How fast you go depends on how you’re connected to the internet. For instance, Wi-Fi is slower than a direct connection via Ethernet. Additionally, your device, ethernet adapter, or Wi-Fi card may have a lower maximum speed than your router or internet connection.

Question 4

What is ping?

Accepted Answer

Ping measures how quickly your device gets a response from a server. A low ping score is better, especially in applications where timing is everything – like online gaming or livestreaming. Ping is measured in milliseconds (ms).

Question 5

What is jitter?

Accepted Answer

Jitter measures the fluctuations in the speeds at which a stream of data is sent. A high jitter score can affect streaming and video calls, making them look and sound choppy or glitchy. Jitter is measured in milliseconds (ms).

Question 6

What is an IP address?

Accepted Answer

An IP address is the series of numbers that identifies your personal network to the outside world. Just like packages you order are sent to your home address, data you request is sent to your IP address. Just like your home address, phone number, or license plate number, this information is sensitive and shouldn’t be shared publicly.

	1 Gig	2 Gig	5 Gig	8 Gig
Download speed up to	1 gigabit per second	2 gigabits per second	5 gigabits per second	8 gigabits per second
Upload speed up to	1 gigabit per second	1 gigabit per second (2 gigabits per second in select markets)	5 gigabits per second	8 gigabits per second
Time to download a 2.5 hour movie (1080p, 6Mbps encoding)	56.9 seconds	28.5 seconds	10.8 seconds	6.8 seconds
Time to download a 2.5 hour movie (4K, 15Mbps encoding)	2.4 minutes	1.2 minutes	26.9 seconds	16.8 seconds
Time to download 30 5-minute songs (MP3@190kbps)	1.8 seconds	0.9 seconds	0.4 seconds	0.3 seconds
Time to download a 10GB game	1.5 minutes	42.2 seconds	15.9 seconds	10 seconds
Included equipment	1 Gig comes with Mesh-ready Wi-Fi, or you can ��貹ñ�Ǳ� Check availability Residential service Small business Property managers Google Fiber cities City officials Learn More Internet Wi-Fi tech Streaming TV Google Fiber Phone Gaming Work from home Distance learning Broadband Labels Support 91�� FAQ Privacy & Terms Speed Test About Us Blog Careers Community Impact DEIB About GFiber GFiber Labs 1: Plus applicable taxes and fees. 2: Fastest speed for downloading files using wired connection and recommended hardware. Experienced speeds vary. © 2024 91��. \| 1600 Amphitheatre Pkwy, Mountain View, CA 94043

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